Parts Counter/Driver

Opelousas, LA

Full Time

Sterling Ford Lincoln

Mid Level

Sterling Ford Lincoln in Opelousas, LA is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business.

The Parts Counter/Driver plays a vital role in our operations by assisting mechanics and customers in purchasing necessary parts and supplies, as well as the pickup and delivery of parts between local dealerships and automotive parts retailers. The Parts Counter/Driver reports directly to the Parts Manager.

Essential Duties & Responsibilities:

Oversee the parts sales process from start to finish
Communicate with customers on parts price quotes and status, both in person and over the phone
Achieve monthly sales targets and gross forecasts while actively seeking out and soliciting new business opportunities
Learn our online parts catalog system and be able to accurately calculate estimates
Deliver parts as needed between local dealerships and parts retailers
Check in and unload freight deliveries, stocking parts in their designated area
Pulls and fills orders from stock
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from outside source and submits an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receives payment from retail customers or obtains credit authorization
Set up orders for daily shipment, delivery, or pick-up
Practice safe driving practices at all times, both on Sterling property and on the road

Job Requirements & Qualifications:

We are looking for a team player who is ready to hit the ground running on learning our processes, programs, and business needs
Must have a minimum of two years of customer service experience
The ideal candidate must be coachable, have excellent verbal and non-verbal communication, possess strong time management skills, and maintain professional demeanor & appearance.
Must be willing to submit to pre-employment background check & drug screen
Must have a valid driver's license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience
Minimum of high school diploma or equivalent is required

Schedule: Full-time Monday-Friday, including some Saturdays

Why Choose Sterling?

Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.

Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time
Financial Security: Guaranteed 40 hours per week with hourly pay
A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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