Parts Counter Associate

Lafayette, LA

Full Time

Sterling Hyundai Genesis

Mid Level

Sterling Hyundai Genesis is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business.

As a Parts Counter Associate, you will assist customers and service technicians by identifying, locating, and providing the necessary automotive parts and accessories. You will maintain accurate inventory records, ensure efficient ordering and stocking, and deliver exceptional customer service to both internal and external customers.

Essential Duties & Responsibilities:

Assist customers and technicians in selecting appropriate parts and accessories
Accurately identify parts using electronic catalogs, manuals, and other resources
Process orders efficiently and ensure timely delivery or pickup
Maintain and organize the parts inventory, including stocking, labeling, and conducting regular cycle counts
Handle incoming calls, answer inquiries, and provide knowledgeable assistance regarding parts and pricing
Work closely with the Service and Sales Departments to ensure correct parts are available for repairs and sales
Process payments and ensure proper invoicing for all parts transactions
Monitor and manage special orders, returns, and warranty parts
Maintain a clean and organized work area
Stay current on product knowledge, promotions, and dealership policies

Job Requirements & Qualifications:

At least 1-2 years of experience in automotive parts, retail, or customer service is required
Strong knowledge of automotive systems and parts terminology, and proficiency in parts inventory software and electronic catalogs is strongly preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and multitask effectively
Must be willing to submit to pre-employment background check & drug screen
Must have a valid driver's license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience
High school diploma or equivalent required

Schedule: Full-time Monday-Friday, including some Saturdays

Why Choose Sterling?

Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.

Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time

Financial Security: Salary plus commission pay structure

A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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