IT Helper

Lafayette, LA

Full Time

Sterling Automotive Group

Entry Level

Sterling Automotive Group is searching for a motivated IT Helper to support our growing team! This is a fantastic opportunity for someone eager to gain hands-on experience in the IT field.

As an IT Helper, you’ll assist in maintaining our computer systems, hardware, software, and peripheral equipment to ensure smooth operations across our locations in Lafayette, Broussard, Opelousas, Abbeville, and Jennings.

Key Responsibilities:

Provide IT support to employees across multiple locations
Assist with troubleshooting hardware, software, and network issues
Maintain and set up computers, printers, and other office technology
Ensure systems run optimally to support daily business operations
Installing new or modifying existing hardware and peripheral devices
Assist with basic electrical work
This position may require some physical activity such as lifting and moving computer equipment, crawling in tight spaces, and climbing ladders

Qualifications & Job Requirements:

An Associate's Degree in Computer Science or equivalent experience is required
Two or more years of experience in network maintenance and user technical support is preferred
Basic understanding of electrical, as well as existing network programs and capabilities
Strong interpersonal and communication skills, both verbal and non-verbal
A tech-savvy, problem-solving mindset
Coachable and adept at time management
Maintain a professional demeanor and appearance
Ability to travel between locations as needed
Must be willing to submit to pre-employment background check & drug screen
Must have a valid driver's license with a clean driving record
Must be at least 21 years of age or have 3 full years of driving experience

Schedule: Full-time, Monday-Friday

Why Choose Sterling?

Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time

Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time
Financial Security: Hourly-paid position with guaranteed 40 hours per week!
A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

Desired salary

Why do you think this position is a good fit for you?*

I have two or more years of experience working in IT Support.*

I have a basic understanding of electrical work.*

I have basic knowledge of computer hardware and software, network maintenance, and stay up to date industry trends.*

I am comfortable assisting users with the setup, maintenance, and troubleshooting of their computers.*

I have strong analytical and problem-solving capabilities.*

I understand that I will be providing support to users both in-person as well as remotely via telephone or email.*

I am willing to submit to background check and drug testing as part of the pre-employment process.*

I am at least 21 years of age, or have 3 years of driving record.*

I have a valid driver's license.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application